How We Work

The Initial Consult

At Clear Choice, we provide free quotes and in-home consultations. If you are wondering where to get started on a window replacement project, a consultation is a good place to begin. During the consultation process, an expert will come to your home to get a sense of the property and what your needs are, take measurements, discuss your options and timelines, and make brand recommendations that fit your focus and style.

We take into account the overall architectural integrity of your home, how you’d like your exteriors to look in the end, and what problems, if any, your current windows are causing. Our consultants have a keen eye for detail and comprehensive technical expertise, honed by our continual product training with each of our respective window brands. It is because of our dedication to being experts in our craft that we are well versed in all areas of troubleshooting. For example: what adjustments to make if there are gutters in the way of your new trim, or what course of action to take if your eaves overhang the top of your windows.

As part of the consultation process, we will bring examples of our window brands to you, but if you’d like to see more, or simply wish to come explore our wide variety, we invite you to view our showroom where you can take a look at products, colors, and designs best suited to your needs. There we can also discuss brand warranties and benefits, and installation techniques, and work with you to find an ideal window replacement for your Portland home.

The Install

During the installation process, empty window openings are exposed only a few minutes while the old window is taken out and the new one put in. When the old window is removed, the opening is cleaned and, if need be, any alterations are made at that time (such as installing a sill pan or replacing rotten wood). The new window is then leveled, squared, and secured with coated fasteners that will not rust. Throughout our work on-site we’ll clean up the premises as we go, making sure we do not track dirt and debris inside your home, and wrapping up the job during business hours so that you can have your home to yourself in the evening. We will be there with you every step of the way for any questions you may have. When we are finished we will do a detailed walkthrough with you, and show you how to operate the windows and how to remove screens for cleaning and maintenance. —We truly have thought of every little detail over the years, and made changes to the process all along the way. We often hear customers say, “This has been the best experience I have ever had with a contractor.” —Even so, we are humble enough to know we can always improve, and always continue to do so.